| Error Code | Message | Resolution | 
| 
               AUTH 
  | 
            
               Unauthorized access, please contact Westcon API Support  | 
            
               Contact Westcon Support with details of the request.  | 
          
| 
               ERR 
  | 
            
               An internal error occurred. If this problem persists, contact Westcon API Support.  | 
            
               Retry your request and if the problem continues, contact Westcon API Support with details of the request for further investigation.  | 
          
| 
               GEN 
  | 
            
               Generic carrier system error has occurred.  | 
            
               Retry your request and if the problem continues, contact Westcon API Support with details of the request for further investigation.  | 
          
| 
               MAX 
  | 
            
               Too many requests  | 
            
               Refer to carrier limitation table and wait indicated interval before retrying your request.  | 
          
| 
               OFF 
  | 
            
               Carrier System(s) offline.  | 
            
               Carrier system is temporarily offline. Retry request after some wait period.  | 
          
| 
               OK 
  | 
            
               Success.  | 
            
               --  | 
          
| 
               PAR 
  | 
            
               Invalid parameter(s).  | 
            
               Check request parameter(s) and resubmit message.  | 
          
| 
               SNF 
  | 
            
               Shipment Not Found.  | 
            
               Check tracking number is correct.  | 
          
| Date | Description | 
| 
             15 Oct 2022  | 
          
           New additionalImages segment has been added, which allows for more images related to the shipment/delivery to be provided.  |